Frequently Asked Questions
Everything you need to know about our premium spiritual fashion pieces.
How do I know the Rudraksha beads are authentic?
At Rudracharms, every piece is crafted using ethically sourced, 100% natural Rudraksha beads. Each purchase comes with a certificate of authenticity to ensure you are receiving genuine spiritual jewelry.
What is your shipping policy?
We offer standard and expedited shipping worldwide. Domestic orders typically arrive within 3-5 business days, while international shipping may take 7-14 business days depending on the destination.
How should I care for my Rudracharms jewelry?
To maintain the luster of the charms and the integrity of the beads, avoid direct contact with water, perfumes, and harsh chemicals. Clean gently with a soft, dry cloth after wear.
Can I return or exchange my order?
Yes, we accept returns and exchanges within 30 days of delivery, provided the items are in their original, unworn condition and packaging.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, and Apple Pay through our secure checkout portal.
Do you offer custom designs?
We love creating unique pieces! Please contact our customer support team with your specific requirements, and our artisans will work with you to design a custom Rudracharm.